Privacy Policy

The Privacy Policy detailed below for Bravo Software ("Bravo Software”) is applied in respect of its commercial application BravoBravo (“BravoBravo”) and other products, services, online and offline platforms, applications and its website (www.bravobravoapp.com) (together “Services”). At all times, it is required to ensure the security and confidentiality of the Personal Data you provide to us. Therefore, please read this privacy policy ("Privacy Policy”) to learn how we handle your personal information. By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions. This applies to all users including schools, teachers, students, parents and legal guardians of Minors (as defined below).

Bravo Software collects, uses and stores your Personal Data (as defined below) as a data controller in connection with all relevant products and Services that are offered by Bravo Software and its commercial application BravoBravo or other platforms and website according to this Privacy Policy as updated from time to time.

All Bravo Software Services are governed by this Privacy Policy, its Terms of Use and the application subscription agreement entered with the customer. By using, collecting and/or accessing the Service, the user gives consent to the processing, use and disclosure of the user’s data.

If you choose to use our Services, then you agree to the collection and use of information in relation to this Privacy Policy, otherwise, please do not install or use the Services. The Personal Data and information that Bravo Software collects is used for providing and improving the Services. Bravo Software will not use or share your information with any other third party except as described and agreed in this Privacy Policy.

• How We Collect and Use Information

We may require you to provide Bravo Software with certain identifiable information related to you ("Personal Data”), including but not limited to (1) your name in full, contact number, mail and electronic mail addresses; (2) billing information (such as credit card number, cardholder name and expiration date; (3) registration for Services and consent; (4) Social login data when accessing the Services using a third party user name from social networking sites; (5) ,IP address (in certain cases where your consent is required), device type, device ID; (6) information required for purchasing a product of service through Bravo Software; (7) we may also may periodically obtain information and other personal and/or non- personal data about you from affiliated entities, business partners and other independent third-party sources that we use for our application and add it to your account information (if necessary), or in cases where you sign up using a social media account, we may link your account to your social media account, or use certain other social media features relevant to us, provided that access is subject to the provider’s policies and limited to the purpose of using the Services; and (8) for requesting technical support and otherwise through the use of Bravo Software or its Services where Personal Data is required for use or subscription. You agree to this Privacy Policy and give your express approval and acceptance of its terms and to the processing of your Personal Data according to this Privacy Policy. Any information that we obtain and/or request will be retained by us and used as described in this Privacy Policy in order to provide, and support our products and Services to you and better tailor the features and future potential features and opportunities.

• Use of Cookies

Cookies are known as a small amount of data that are commonly used as anonymous unique identifiers including third party cookies and similar technologies such as identifiers from, mobile devices (including Android Advertising ID and Advertising Identifier for iOS) or other third party identifiers, together. These are sent to you after you log into Bravo Software via your account through iOS or Android or any other identifier, either through your phone, host computer or other device you use to log on to this application and are stored on your device’s internal memory. These cookies are used to validate all interactions such as storing user preferences in order to enhance our service quality. When cookies are sent to your device, you will have the immediate choice to either accept or disable these cookies. However, disabling cookies may affect your ability to use the Services.

• Log Information

Our Service is programmed to automatically record specific types of information after logging onto a provided service through the application, such as all interactions with a service Internet Protocol Address (but in limited cases only), device name, operating system version, the configuration of BravoBravo application when utilizing our Services, the specific date and time of your request, and the language of the selected internet browser.

• User Confirmation

Bravo Software may retain any attempted communications or content of requests and/or messages and emails received and/or phone numbers and dates in order to process and respond to inquiries directly. The foregoing can also be used to improve the Services.

• Third Party Terms and Conditions

Third party applications, including without limitation, gadgets and extensions, can be offered through Bravo Software’s Services. If you click on a third party link, you will be directed to its website, which is not operated by us. While all information gathered by us when enabling a third party application is stored and filed under this Privacy Policy, information that is collected by the third party application provider shall be governed by their privacy policy (the third party’s), as this Privacy Policy is only related to Bravo Software and the BravoBravo online and offline platforms. Thus, we strongly advise you to review the Privacy Policy. This Privacy Policy does not yield any control over third party applications that originate from our website and/or platforms and applications. Other applications have their own policies regarding cookies and files relating to your information.

You understand and agree that we need to obtain Personal Data and other types of data from you for the purpose of providing our Services. Occasionally, we will need to share such data with partners and affiliated foundations, companies, organizations and entities where they are providing part of the Services.

We believe that disclosure of such information is essential for the following reasons: (a) detect and prevent, fraud, or technical issues; (b) protect against harm to the rights, property or safety of Bravo Software, its users or the public as required or permitted by law; (c) comply with any applicable law, regulation, legal process or enforceable governmental or other relevant entity’s request; or (d) enforce applicable Terms of Use.

You also agree that we keep all your details so we can contact you when needed. If Bravo Software uses such information for a purpose other than that for which it was collected, in a manner different than the purpose for which it was collected, your consent will be requested prior to such use.

Finally, some of the advertisements you see on the Website are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this Privacy Policy. Kindly remove any statements that contradicts with the above statements.

• Children and Minors’ Privacy

We do not knowingly collect personally identifiable information from children under the age of 16 (“Minor”) even if the Services address a Minor. In the event we discover that a Minor has provided us with Personal Data, we immediately delete the provided information from our servers. If you are a parent or guardian of a Minor and you are aware that a Minor has provided us with Personal Data and Information, please contact us so that we may take necessary action.

Further, as a user or a user that links a parent or parent or guardian, you warrant and represent that the Privacy Policy, Terms of Use and other terms and conditions have been reviewed by both the Minor, the parent, the legal guardian and yourself, and by reading this Privacy Policy and subscribing, then you agree to such use. Further, you agree to sign all the other required undertakings and consents and/or forms that are bound to this Children and Minor’s Privacy Policy. At all times, the parent and guardian shall be responsible for all the Minor’s/Child’s actions and access to the Services. The parent and legal guardian shall also be bound by this Privacy Policy and our Terms of Use and the Minors shall be supervised at all times.

• Retention and Deletion

Bravo Software will not retain data longer than is necessary unless it is required to fulfil the purposes for which it was collected or as required by applicable laws or regulations. When a user’s account is terminated or has expired, all Personal Data collected through the platform or website will be deleted or dealt with as required by the applicable law.

• Geographical Location and Processing in Other Regions

Bravo Software offers a number of data regions located within a defined geographical area where data is stored and where our servers are located and central database operates and we adhere with data protection laws and all other laws. Personal Data is not transmitted between data regions.

We adopted reasonable technical and organizational safeguards which substantially mirror the EU safeguards against accidental, unauthorized or unlawful destructions, loss, disclosure, access, or use of users’ data in Bravo Software’s possession. Bravo Software will promptly notify the user in the event of any known unauthorized access to or use of the user’s data.

• Safeguards and Information Security

We generally maintain reasonable safeguards and standards in respect of security, integrity and privacy of users’ accounts and information in Bravo Software’s possession and all the necessary measures to secure the accounts from unwanted access, alterations, or destruction of data. At all times, we will adhere to practices policies that aim to safeguard the data, but it is worth noting that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

We will use processes, systems and good practice to protect your data and we will never sell your Personal Data. All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

• Changes to this Privacy Policy

These Services are provided by Bravo Software and are intended for use as they areis and we assume that all users and subscribers have read this Privacy Policy carefully, have fully understood its terms, and have agreed to its contents. If you are not agreeable to this Privacy Policy, please do not use our platforms or website.

We reserve the right to update and make amendments to this Privacy Policy from time to time. The user is responsible for checking the Privacy Policy periodically. These updates, amendments or deletions shall be effective immediately upon posting in the Privacy Policy.

We will notify you of any material changes to the Privacy Policy, by sending a notice to the email address you provided us with or by placing a prominent notice on our website. Continued use of the application or website following any changes will be interpreted as acceptance to such changes by the user.

Also, The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore. Customers’ are encouraged to visit these sections frequently in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.

• How to Contact Us

If you have any queries in respect of this Privacy Policy or data collection and use, you may contact us at www.bravobravoapp.com or in writing at [info@bravobravoapp.com].

• Notes

- All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

- The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.

- Some of the advertisements you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy. Kindly remove any other statements that contradicts with the above statements.

1. ACCEPTANCE OF TERMS

Welcome! Bravo Software (hereafter referred to as the “Company”, “Bravo Software”, “we”, “us”, or “our” provides its services and products (the “Service”), to you through the Company’s application BravoBravo (the “Application”) and/or through its website www.bravobravoapp.com (“Website”) or any other platform whether online or offline subject to the following terms and conditions of use of the Service (the “Terms”), which may be updated by the Company from time to time and with notice or by obtaining your consent as the case may be. United Arab of Emirates is the application’s country of domicile. In all cases, you must review these Terms on a regular basis by using the Application, Website, or any other platform settings, in which you agree that posting of new or revised Terms on the application shall be considered as sufficient notice to you of any and all amendments made thereto. By using the Service, you acknowledge your acceptance to these Terms of Service. The continued use of the Service after any amendments shall constitute your consent to such amendments.

The access and continued use of the Service through the Application, Website, or any other online or offline platform constitutes a binding and conclusive acceptance and agreement by yourself to all such Terms contained herein. If at any time you do not accept the Terms, you should immediately cease all use of the Application, Website, or any other online or offline platform and services. The right to use the Service of the Company is limited to your personal use and is not transferable to any other person or entity whatsoever unless a binding agreement expressly states otherwise, taking into consideration the Service is provided to schools. The Company has the right to refuse Service to users who refuse to abide by the Terms herein or abuse their rights related to the Service and the Application.

2. OUR SERVICE

These Terms of Service apply to all users of our Application including but not limited to subscribers from schools, teachers, parents and legal guardians of minors (who have not completed seventeen years of age) as well as any other user who wish to benefit from the Service and products we provide (“User(s)” or “you”). As expressly stated under the Privacy Policy which you agreed to, certain information provided by our users through the Bravo Software Service may contain links to third party websites that are not owned or controlled by us. We have no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party. In addition, Bravo Software cannot control the content communicated by the entities that you may subscribe to. By using the Service and/or the Application, website, or any other online or offline platform, you expressly acknowledge and agree that Bravo Software shall not be responsible for any damages, claims or other liability arising from or related to your use of any third-party users and acknowledges and agrees that the Service is provided “as is” and that the Company assumes no responsibility for the timeliness, deletion, mis-delivery or failure to store any communications or personalization settings.

The Company shall use its reasonable efforts to check the identity of the User. However, you acknowledge that the Company does not conduct full reference checks on the Users and is not responsible for any misrepresentation. Minors under the age of 18 shall be prohibited from registering as a User of this website and are not allowed to transact or use the website.

3. INFORMATION YOU PROVIDE

You acknowledge that you are responsible for any information you may provide to obtain the Service (if any). In such case, you acknowledge that we will not be held responsible for the accuracy, completeness, appropriateness, or legality of files, or the originality and copyright of any such information you may provide to use our Services.

4. PAYMENT

You represent and warrant that if you are making any payments relating to the Service, any payment information you provide is true, correct and complete.

“User(s)” or “you” will pay the charges incurred for the use of the Service at the posted rates, including any applicable taxes, via the Site or Mobile Application. Payment via the Site or Mobile Application shall be completed through a secured payment gateway. All payment must be made in full in order to use the full Service provided. If you make a payment for our products or services on our website, the details you are asked to submit will be delivered directly to our payment provider via a secured connection.

The cardholder must retain a copy of transaction records and merchant policies and rules.

We accept payments online using Visa and MasterCard credit/debit cards in AED (or any other agreed currencies available on our Website or the Application).

5. INTELLECTUAL PROPERTY RIGHTS

You acknowledge that, we own the copyright and all other intellectual property rights for our Application, Website, and other online or offline platforms including the design of BravoBravo and Bravo Software and protected by the applicable copyright laws and treaties around the world. As stated above, the Service is provided to you as is for your information and personal use only. Bravo Software reserves all rights not expressly granted in and to the Service. You agree not to engage in the use, copying, or distribution of any part of the Service other than that which is expressly permitted herein or in the separate subscription agreement, including any use, copying, or distribution for third parties obtained through the Service for any commercial or non- commercial purposes unless expressly agreed otherwise.

6. LICENSE

The Company grants you a limited, revocable, non sub-licensable, non-transferable and non-exclusive right to access and use the Service subject to your eligibility and continued compliance with these Terms; provided that you do not (and do not allow any third party to) copy, modify, create a derivative work of, reverse engineer, or otherwise attempt to discover any source code, sell, assign, sublicense, grant a security interest in or otherwise transfer any right in the Service. You agree not to modify the Service in any manner or form, or to use modified versions of the Service, including (without limitation) for the purpose of obtaining unauthorized access to the Service.

DISCLAIMERS OF WARRANTIES

YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF THE SERVICE IS AT YOUR SOLE FREE WILL THE SERVICE IS PROVIDED ON AN AS IS AND AS AVAILABLE BASIS. EXCEPT AS OTHERWISE EXPRESSLY PROVIDED IN THE TERMS HEREIN, OR REQUIRED BY APPLICABLE LAW. BRAVO SOFTWARE EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, REGARDING ANY MATTER, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, SUITABILITY, FITNESS FOR A PARTICULAR USE OR PURPOSE, AND NON-INFRINGEMENT, ANY CONTENT IN THE SERVICE, AS WELL AS WARRANTIES IMPLIED FROM A COURSE OF PERFORMANCE OR COURSE OF DEALING.

THE COMPANY MAKES NO WARRANTY THAT (i) THE SERVICE WILL MEET YOUR REQUIREMENTS; (ii) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURED, OR ERROR-FREE; OR THE SERVER AVAILABLE WILL BE VIRUS-FREE (iii) THAT INFORMATION ON THE SERVER WILL BE CORRECT, ACCURATE, ADEQUATE, USEFUL, TIMELY, AND RELIABLE OR OTHERWISE COMPLETE OR THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE; (iv) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS; AND (v) ANY ERRORS IN THE APPLICATION WILL BE CORRECTED.

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THE COMPANY OR THROUGH OR FROM THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TERMS.

WE RESERVE THE RIGHT TO RESTRICT OR TERMINATE YOUR ACCESS TO THE APPLICATION/WEBSITE OR ANY FEATURE OR PART THEREOF AT ANY TIME. IF YOU DOWNLOAD ANY CONTENT FROM THIS SERVICE, YOU DO SO AT YOUR OWN DISCRETION AND RISK. YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR MOBILE/COMPUTER DEVICE OR SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH CONTENT.

7. TERMINATION

You agree that the Company, in its sole discretion, may terminate your use of the Service, and remove any information within the Service, for any reason subject to the limitations and conditions set under this Privacy Policy. The Company may also in its sole discretion and at any time discontinue providing the Service, or any part thereof, with or without notice. You agree that any termination of your access to the Service under any provision of these Terms may be effected without prior notice. Further, you agree that the Company shall not be liable to you or any third party for any termination of your access to the Service whatsoever except within what has been expressly agreed upon.

8. NOTICE

Notices may be delivered toto you via email or regular mail. The Company may also send notices about changes to the Terms or Service or regarding updates to the Service. Our mailing address is: info@bravobravoapp.com

9. GENERAL PROVISIONS

The Terms constitute the entire agreement between you and the Company and govern your use of the Service unless there is a separate subscription agreement, and the Terms supersede any prior agreements between you and the Company. We and you shall utilize our best efforts to resolve any disputes amicably. These Terms shall be governed by United Arab Emirates (UAE) Law. Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of the UAE. The failure of the Company to exercise or enforce any right or provision of the Terms shall not constitute a waiver of such right or provision.

CONTACT US

To contact us, please visit www.bravobravoapp.com or email us at info@bravobravoapp.com.
All our rights are reserved.

Notes

- Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of the UAE.

- The United Arab Emirates is our country of domicile.

- Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website.

- If you make a payment for our products or services on our website, the details you are asked to submit will be delivered directly to our payment provider via a secured connection.

- The cardholder must retain a copy of transaction records and merchant policies and rules.

- We accept payments online using Visa and MasterCard credit/debit cards in AED (or any other agreed currencies).

There may be variances in the amount due between successive billing periods where the due amount is different from previous billings, this is mainly due to changes in subscription plans associated with your account. When altering new or recurring fees forto subscription plans, an advance notice will be made explicitly stating all changes made. This is to allow you to formally acknowledge the changes and authorize us to charge your associated Payment Method for the due amount. Once a payment is made in part or in whole, it is deemed nonrefundable and we stand by a policy that does not permit the reimbursing of your account with partial/full credit or refunds for periods that have not been utilized to their full capacity. The Subscription Details page allows you to change an existing Payment Package. Any Payment Method associated with the active account that uses an invalid instrument to settle a payment will continue to accrue and you will be liable for any unsettled payments.

To access the Subscription Details page:

1. Sign in to your account

2. Go to the parent pag.

3. Select Menu

4. Go to the Settings page

5. Select Subscription Details

In order to avoid any subscription renewal charges, cancellations must be made prior to the upcoming billing period. The subscription fee is billed immediately upon activating your subscription. Cancellation of auto-renewal subscriptions can occur at any time with no added cost and is effective immediately. Access to your account after cancellation is granted up until the currently billed period expires. If the account is not cancelled prior to the next billing period, then subscription will renew automatically and billing will occur each month or year (depending on your package), directly corresponding to the calendar day of the initial payment of the subscription fee until cancellation (if the monthly subscription starts on a day that does not correlate to the next month, the Payment Method will be billed on the last day of that month. For example, a subscription that becomes effective on January 31 will be billed on February 28).

To facilitate the process, viewing the next billing period and/or account cancellation can be done through the Subscription Details page (steps are outlined above).

Upon the altering of new or recurring fees, an advance notice will be made that explicitly states any and all changes made.